WHAT IS A DIGITAL GIFT CARD AND HOW DO I REDEEM A DIGITAL GIFT CARD?

A Digital Gift Card is a MAC Gift Card that is delivered via an email. It works in the same way as plastic gift cards work today. You choose the amount and message. The recipient will receive a personalised email in 4 hours.

WHAT IS THE MINIMUM NUMBER OF GIFT CARDS REQUIRED FOR AN ORDER?

The minimum quantity of gift cards required for an order is one (1).

ARE THERE DIFFERENT GIFT CARD DESIGNS AVAILABLE?

MAC offer one standard digital gift card design.

HOW DO I DOWNLOAD MY MAC DIGITAL GIFT CARD?

Open the email received from MAC Digital Gift Cards' on your computer or mobile device and click on the gift card link.

CAN I NOMINATE ANOTHER PERSON AND/OR COMPANY TO RECEIVE MY GIFT CARD ORDER?

Yes. You can order your gift cards and have the order delivered to any person.

DO GIFT CARDS ORDERED FROM MAC EXPIRE?

Yes. MAC Gift cards expire 3 years from the order being placed.

WHERE CAN I REDEEM MAC GIFT CARDS?

MAC digital gift cards purchased at http://www.maccosmetics.co.nz/giftcards are redeemable online at http://www.maccosmetics.co.nz/.

CAN I RELOAD GIFT CARDS?

No. Once a gift card has been loaded, the card's value cannot be increased.

WHAT IF A GIFT CARD IS LOST OR STOLEN?

Once gift cards are activated they should be treated like cash as lost or stolen gift cards cannot be replaced or refunded.

HOW DO I CHECK THE STATUS OF MY ORDER?

You can check the status of your order by calling the Gift Card Help Desk on 0800 493 470

NEED MORE INFORMATION?

For more information please contact the MAC Gift Card Help Desk on 0800 493 470