WHAT IS A DIGITAL GIFT CARD AND HOW DO I REDEEM A DIGITAL GIFT CARD?
A Digital Gift Card is a MAC Gift Card that is delivered via an email. It works in the same way as plastic gift cards work today. You choose the amount and message. The recipient will then receive a personalised email.
WHAT DELIVERY OPTIONS ARE AVAILABLE AND HOW MUCH WILL DELIVERY COST?
M·A·C offer both physical and digital Gift Cards for delivery.
Posted gift cards will be attached to a carrier and delivered via Registered Post within 5 days of order approval - delivery fee of $2.95 NZD applies.
Digital gift cards are delivered to your choice of email from the time order is approved.
WHAT IS THE MINIMUM NUMBER OF GIFT CARDS REQUIRED FOR AN ORDER?
The minimum quantity of gift cards required for an order is one (1).
ARE THERE DIFFERENT GIFT CARD DESIGNS AVAILABLE?
M·A·C offer one standard physical gift card design only and one digital gift card design.
HOW DO I DOWNLOAD MY MAC DIGITAL GIFT CARD?
Open the email received from MAC Cosmetics NZ on your computer or mobile device and click on the ”Retrieve Your Gift Card Now” button.
CAN I NOMINATE ANOTHER PERSON AND/OR COMPANY TO RECEIVE MY GIFT CARD ORDER?
Yes. You can order your gift cards and have the order delivered to any person.
DO GIFT CARDS ORDERED FROM MAC EXPIRE?
Yes. MAC Gift cards expire 3 years from the order being placed.
WHERE CAN I REDEEM MAC GIFT CARDS?
MAC physical and digital gift cards purchased at http://www.maccosmetics.co.nz/giftcards are redeemable online at http://www.maccosmetics.co.nz/ and in M.A.C Pro Britomart & M.A.C Sylvia Park Only. Not redeemable in M·A·C department stores. Please note, M·A·C paper gift vouchers purchased in M·A·C stores cannot be redeemed online.
CAN I RELOAD GIFT CARDS?
No. Once a gift card has been loaded, the card's value cannot be increased.
WHAT IF A GIFT CARD IS LOST OR STOLEN?
Once gift cards are activated they should be treated like cash as lost or stolen gift cards cannot be replaced or refunded.
HOW DO I CHECK THE STATUS OF MY ORDER?
You can check the status of your order by calling the Gift Card Help Desk on 0800 493 470
CAN I PICK UP MY GIFT CARD ORDER AT A NOMINATED M·A·C STORE?
No, all Gift Cards orders purchased online will need to be delivered to your nominated address.
NEED MORE INFORMATION?
For more information please contact the MAC Gift Card Help Desk on 0800 493 470