Book your FREE, one-to-one virtual makeup service. Speak to a M·A·C Artist for 30 or 60 minutes to get unique guided tutorials and experts answers on all things make-up. Plus enjoy 20% off products purchased during your call.
15 MINS | FREE Bookings not required. Pop into a M·A·C STORE to speak to an Artist regarding this service.
A tailored service all about complexion. Find skincare, primer and foundation products suitable for your skin type and desired finish.
From a feline flick to a cool graphic liner statement. An Artist will show you the eye makeup products you need to create your ultimate liner look.
IT'S BROW OR NEVER
Find your frame and tailor your shape. An Artist will show you the products you need to create your desired brow look.
Find your signature lip look. An Artist will show you a range of lip products to achieve your ultimate lip look.
PAID MAKEUP SERVICES
Whatever, whenever the occasion! Let our highly skilled makeup artists customise a look for you. Learn more, find a store and book an appointment! Price of makeup service is redeemable against M·A·C product, on the day of appointment.
30 MINS | $75 (REDEEMABLE) Focus Feature Services will narrow in on one feature. If you are wanting a full look we recommend you come with your other features done or alternatively book a 60 or 90 minute service.
Whether it's dewy, matte, blushed or sculpted, we've got you covered - ace your base with our customised face service.
ALL BASES COVERED
60 MINS | $130 (REDEEMABLE)
Unleash the beauty within - our All Bases Covered makeup service helps you achieve a flawless natural all-over beauty look to match your style or special occasion. A pair of new M·A·C false lashes can be applied in this service if desired.
Get ready to shine. Looking for an ultra-glam full-face for your special occasion, a cultural celebration or fancy dress? Let one of our expert Artists ensure you look and feel your best for any event. This service is suitable for dramatic and bold looks, such as a cut-crease eye, ultra contoured face or theatrical style makeup.
Love a dramatic eye look? Then this Service is for you. Purchase your new pair of M·A·C false eyelashes at the time of application, and one of our Artists will apply the lashes free of charge. This service only includes the false lash application. If you would like a full eye look or individual lashes applied, please book a Focus Feature service.
For M·A·C Pro Members only. This comprehensive 1:1 appointment will provide a deep dive into M·A·C product education, kit building techniques, application coaching & product hacks. This service can be booked in as often as you like to refine or refresh your skills with a key focus each session.
This is a 1:1 interactive session with an expert M·A·C Artist, showing you the basics for beginners or new skills and techniques for the experienced user. This service will allow you to trial products and learn application techniques to achieve the looks you desire, so you can easily replicate your look at home.
At M·A·C we offer a range of Complimentary and Paid Makeup Services. Please refer to the Menu or Services listed above for the types of Services that is on offer. If you’re unsure of which Service to book in, please speak to a M·A·C Artist to find out more about which Service offering will best meet your needs. Complimentary and Paid Makeup Services are subject to availability.
How should I make an appointment?
Complimentary Services are 15 minutes in length and do not require an appointment to be made. Simply visit one of our M·A·C Freestanding stores, Farmers, Ballantynes or Smith + Caughey's and speak to a M·A·C Artist to see how we can assist you with our range of Complimentary Services Paid Services which are redeemable on products are available at selected locations, with bookings required to be confirmed by a M·A·C Artist. Appointments can be made by visiting or calling one of our Freestanding stores or a M·A·C Counter located at Farmers, Ballantynes or Smith + Caughey's stores.
What is a redeemable service and what how much can I redeem?
All our Paid Services are redeemable on products, which means that the cost of the Service can be fully redeemed on product purchases on the day of your Service to the full amount of your Service.
If the total value of the redeemed products you have selected at the end of your booked appointment is less than the cost of the Service, the minimum amount required to be paid is the cost of the Service. A refund will not be completed for the difference between the total redeemed products and the cost of the Service.
What if I am running late to my paid services appointment?
If you are more than 15 minutes late for an appointment, the M·A·C Store or Counter may ask for the booked appointment to be rescheduled.
What do I do, if I need to change or cancel my appointment?
If your appointment is booked at a M·A·C Freestanding store, Farmers, Ballantynes or Smith + Caughey's counter, please call the Counter as soon as possible to modify or cancel the appointment.
Can I book a Lash Fitting appointment with my own pair of false eyelashes?
This appointment can only be booked if you would like a new pair of M·A·C False Eyelashes purchased at the time of the appointment to be applied on your eyes.
What if I would like individual lashes applied?
Individual lash application requires more time to complete, as each individual lash is required to be applied on your eyes one-at-a-time. If you would like to have individual lashes applied, we recommend speaking to a M·A·C Artist to find out more about whether you should book in a Feature Focus Appointment to have your whole Eye makeup look completed or whether your look can be achieved with a pair of False Lashes applied.
Which appointments require makeup applied prior to arriving?
These appointments include:
(1) Lash Fitting: at the appointment, your M·A·C Artist will expertly apply on your new pair of M·A·C False Eyelashes to your eyes, purchased at the time of the appointment.
(2) Feature Focus: partial makeup application is required to be completed for this, which means that you will need to arrive with makeup completed in all areas of your face excluding the area that the appointment has been booked in for.
How should I come to appointment when I have booked the All Bases Covered or Make Me Over appointments?
We recommend attending these two appointments with a clean fresh face, as both of these appointments will require application of your base with skincare and foundation plus have your eyes and lips completed. If you have makeup on when you arrive at your appointment, your Artist will remove the makeup at beginning of your appointment, which may reduce the application time of new makeup on your face.
What is the difference between an 'All Bases Covered" and 'Make Me Over' appointment?
An ‘All Bases Covered’ appointment is makeup application to enhance your natural features. This service application can also include application of a new pair of M·A·C False Eyelashes.
A ‘Make Me Over’ appointment is suitable for full-glam looks and includes cut-crease eye looks, fancy dress, period makeup or cultural moments. This type of appointment is suitable for those wanting to achieve these types of looks, due to the amount of time and product application required to support the long wearing ability of your finish.
If you’re unsure which booked appointment is the best to achieve your desired look, please speak to a M·A·C Artist to find out more about which appointment is best suited for your needs.
How should I arrive for a lesson or Pro-to-Pro appointment?
When booking in a Lessons or Pro-to-Pro appointment, please speak to your M·A·C Artist to share the areas that you would like to learn, as your Artist will advise whether you should come with makeup already applied or have a fresh face.
What if I would like a specific type of makeup service, but am unable to see this offering?
We recommend speaking to a M·A·C Artist regarding your request to see if the Service type that you are looking for can be completed by the Artist.
What is a Pro-to-Pro Service?
This is a 1:1 personalised service available for Professional Makeup Artists or Makeup Students, whereby you will have the opportunity to be provided comprehensive information about M·A·C product education, kit building techniques, application coaching & product hacks to support your Artistry career. You can book these as often as you like to refine your skills with a key focus each session.
This Service type is only available at M·A·C Freestanding stores.
What if I am feeling unwell or have a cold sore?
As we continue to prioritise the health and safety of our employees and customers, we have implemented operational changes and increased safety measures in-store. We are following all local guidelines and taking extra precautions.
Before arriving, we do ask that you let us know if you’re feeling unwell, as we can reschedule or cancel your appointment.